|
Apr 2025
Stop by and see the newest feature from the City of Shawnee Utility Billing
Our new payment kiosk is now up and running! Paying your bill just got a whole lot easier! The kiosk accepts credit and debit cards, cash, and checks. Card payments include a 3.75% processing fee, but there’s no extra charge when paying with cash or check. If you prefer a more traditional way to pay, the night drop box is still available.
|
|
Feb 2025
The City of Lawton is attempting to expedite the process for paying utility bills by offering a drive-thru option.
LAWTON, Okla. (KSWO) - The City of Lawton is opening a new drive-thru utility payment kiosk that is designed to streamline the utility payment process for residents.
It will be located at the northwest corner of Lawton City Hall’s parking lot, 212 SW 9th Street.
The facility will feature both drive-thru service and a self-service kiosk for after-hours payments.
|
|
Feb 2025
Paying a utility bill just got easier.
A payment kiosk has been installed in the breezeway at Ashland Police Department for City of Ashland customers to pay their utility bills. The kiosk is available 24 hours a day, 7 days a week as a resource for customers who are busy during normal business hours or who do not want to come to the office to make a payment.
The kiosk is fast and simple to use.
|
|
Feb 2024
AdComp Systems Group has developed tech tools for nearly 300 government agencies nationwide. It also created Classy the CourtBot, which uses AI to answer citizens’ legal, procedural, and administrative questions. “We are working on launching many other bots for agencies like utilities, taxes, code compliance, permits, and licensing,” says CEO Mansur Plumber.
By feeding government data into AI and ML engines, these technologies can help citizens better interact with various agencies, he says.
|
|
Aug 2023
I am pleased to announce the successful implementation of our latest innovation at the San Antonio Municipal Court, aimed at enhancing convenience for defendants dealing with their citations.
Starting from February 14th, 2023, over the past 7 months, the San Antonio Municipal Court has efficiently processed a total of 1861 court cases through our newly introduced Remote Magistrate Kiosk, conveniently situated in the lobby.
Defendants who have received citations within the city of San Antonio can now video conference with a judge via the kiosk.
|
|
Oct 2022
Client: Cincinnati Health Department Vital Records Location: Cincinnati, OH Population: 301,394 (2019 est.)
AdComp Client Since: 2016
Case Study Highlights
Self-service options allow office to continue providing services amid pandemic Electronic forms are more efficient than handwritten applications Web app reports help combat identity theft Manual handling of cash is risky and cumbersome—kiosks are better The Challenges: Handwritten Applications, Customer Volume & ID Theft
Around 2010, the CHD Vital Records was authorized to issue birth certificates to anyone born in Ohio.
|
|
Sep 2022
AdComp Systems has made the Inc 5000 list of Most Successful Companies in America 2022!
The positioning is based on AdComp’s 238% revenue growth from 2018-2022. Moreover, Adcomp Systems ranked No. 234 in Texas, No. 57 in Government Services, No. 99 in Dallas, and has now been on the Inc 5000 list twice.
AdComp Systems offers customizable payment solutions that streamline governmental functions, fostering compliance and allowing local governments to more efficiently and effectively serve their communities.
|
|
Jul 2022
Recently, the city of Lake Charles, Louisiana, switched their primary online payment provider to AdComp Systems, with its enhanced features and service levels that the city’s previous vendor was unable to offer. Some of these solutions include 24/7 technical support through phone and chat, along with the ability to look up bills without an account number. AdComp also enabled Utility Express for the city, which is a text message notification platform that alerts the user when bills are generated and payments are due.
|
|
Dec 2021
Albemarle County updated its drive-thru tax kiosk outside of the county office building on McIntire Road.
Users can now get change back when paying with cash, which is something only a teller in the building could do before.
The county also simplified the machine’s interface and made transactions more secure.
“We were able to use CARES funding to fund the upgrade, and again, the goal is to be able to serve more people in a contact-less fashion as we move forward,” Albemarle County spokesperson Emily Kilroy said.
|
|
|
Dec 2021
Amid the COVID-19 pandemic and a growing push to go digital, local governments face the challenge of building a broad network of online payment solutions without compromising on the quality and availability of in-person payment options to ensure equitable service for all, including unbanked and underbanked citizens.
Many low-income, unbanked, and underbanked citizens pay their bills, taxes, tickets, and more in-person, often using cash. Modernization efforts that solely focus on digital payments and ignore in-person solutions is likely to put these vulnerable communities at a disadvantage.
|
