AdComp Systems provides local government and utility companies a convenient way for customers to pay their electric, water/ sewer, gas, or waste bill.
Products designed to streamline the utility billing process, facilitate in-person or digital payments and boost citizen engagement.
All courts -- county, municipal, district, state -- handle a high volume of cases and paperwork, making it essential to provide court staff with tools that help streamline workflow.
Our broad solutions are designed to help your court, regardless of size, smoothly manage a busy caseload, improve operational efficiency, provide accessible digital services and boost citizen engagement.
Our integrated tax management products cover billing, collections and distribution.
Our solutions can be tailored to meet the specific needs of your department to facilitate seamless service and enhanced efficiency.
Our products for airports provide convenient payment and financial management solutions to oversee ground transportation systems.
Easy-to-use and time-saving digital solutions for law enforcement agencies help improve productivity and accountability.
Integrated, cloud-based software designed to help local governments efficiently manage financial operations
Our online payments and cloud-based software solutions help local governments simplify complex administrative processes and provide their residents with efficient service
Our public works solutions are designed to improve workflow through work order management systems, electronic forms, and more.
We have created smart parking solutions that allow citizens to make convenient digital payments and facilitate secure, contactless entry into and exit from your location.
Ensure the safety of your students, employees or residents with our visitor management solutions, designed to effectively screen visitors and capture relevant information.
Besides providing bill payment and visitor management solutions, we also design kiosks to facilitate pet vaccinations, payments for rent and at auto dealerships.
AdComp | October 30, 2021
At AdComp Systems Group, our approach to solution design is driven by the idea ‘Convenience Fosters Compliance.’ The easier it is for citizens to find a payment method that accommodates their schedules and preferences, the more likely they are to pay on time. This also benefits local governments who rely on this timely revenue to fund public services.
Each week, we are going to spotlight a different AdComp product to describe how it solves customer pain points, boosts convenience, and helps local governments foster compliance.
Today, we’re talking about JACK, our 24/7 municipal self-service payment kiosk.
Citizens that pay bills, fines, or other fees in-person typically have to choose between two inconvenient payment options.
The first option is to take time off work to make a payment during regular business hours. This is a major inconvenience for citizens and an especially costly one for hourly-paid workers who would lose wages.
The second option is to pay after hours at a drop box. However, most drop boxes do not accept cash or credit card payments. Further, citizens do not get a receipt when they use a payment drop box, so they are left without any proof of payment.
AdComp’s payment kiosk JACK can be designed as an outdoor kiosk machine that’s available to citizens 24/7, and can collect cash, check, and credit card payments for utilities, courts, taxes, etc.
Using the kiosk, citizens can conveniently pay at a time that works for them and use their preferred payment method. At the end of each transaction, citizens get a receipt to confirm payment. By providing an around-the-clock, multi-payment solution that eliminates the key pain points for in-person customers, local governments can boost compliance and revenue collection.
By increasing convenience to citizens, and as a result compliance, local governments can also reduce the time and costs associated with issuing penalties or resolving service interruptions.