AdComp Systems provides local government and utility companies a convenient way for customers to pay their electric, water/ sewer, gas, or waste bill.
Products designed to streamline the utility billing process, facilitate in-person or digital payments and boost citizen engagement.
All courts -- county, municipal, district, state -- handle a high volume of cases and paperwork, making it essential to provide court staff with tools that help streamline workflow.
Our broad solutions are designed to help your court, regardless of size, smoothly manage a busy caseload, improve operational efficiency, provide accessible digital services and boost citizen engagement.
Our integrated tax management products cover billing, collections and distribution.
Our solutions can be tailored to meet the specific needs of your department to facilitate seamless service and enhanced efficiency.
Our products for airports provide convenient payment and financial management solutions to oversee ground transportation systems.
Easy-to-use and time-saving digital solutions for law enforcement agencies help improve productivity and accountability.
Integrated, cloud-based software designed to help local governments efficiently manage financial operations
Our online payments and cloud-based software solutions help local governments simplify complex administrative processes and provide their residents with efficient service
Our public works solutions are designed to improve workflow through work order management systems, electronic forms, and more.
We have created smart parking solutions that allow citizens to make convenient digital payments and facilitate secure, contactless entry into and exit from your location.
Ensure the safety of your students, employees or residents with our visitor management solutions, designed to effectively screen visitors and capture relevant information.
Besides providing bill payment and visitor management solutions, we also design kiosks to facilitate pet vaccinations, payments for rent and at auto dealerships.
The Tennessean | Published: 12:29 p.m. CT Jan. 22, 2019
The Water Authority of Dickson County recently installed a Justified Automated Collection Kiosk (JACK) at Fairview City Hall to improve customers’ bill paying process.
According to Cindy Hayes, WADC customer service manager, “It was installed to help our customers. To give people more opportunities, different ways to pay.” The new payment kiosk allows WADC customers to pay their water/sewer bill with cash, check, credit card or debit card. Hayes advised that the previous drop box did not allow for credit card or debit card payments.
However, the most important new feature is that the kiosk generates a receipt for each payment transaction. Hayes said, “Now, you can pay your bill any time you want - - and you can actually get a receipt when you pay!”
She noted this also helps WADC customers avoid placing their payment in one of the other drop boxes. “We’ve had a lot of people put their payment in the wrong box. You are going to get a receipt when you put cash, check or credit card in this,” said Hayes.
Along with JACK, the city hall drive-thru also has a Middle Tennessee Electric payment drop box and a city taxes/traffic citations drop box. Not everyone is happy with the change, Hayes said some customers, who are used to just driving up and dropping off their payment, are required to now enter or look up their account number before making a payment at the touch screen kiosk.
Customers should also note that the kiosk does not give change with cash payments. Instead, the amount in excess of payment due is credited to next month's bill.
She reported the new kiosk has been very successful in Dickson County with a few minor ‘bugs’ worked out since installation.
Hayes said there is a phone offer on the kiosk if a customer encounters a problem with the payment process.
WADC additionally offers the automated phone payment option at 7-855-373-0820 or online payment option at www.wadc.us. She also noted First Federal Bank in Fairview still accepts WADC payments “if you have your bill and a check-- but it can’t be late payment.”
Read the Full Article