Cincinnati Vital Records Office Unveils Self-service Kiosks

City of Cincinnati | Posted: may 20, 2015

The Cincinnati Health Department’s (CHD) Vital Records Office has made it easier and more convenient for Cincinnati residents to obtain certified birth and death certificates. CHD, in partnership with AdComp Systems, is the first in the state of Ohio to offer self-service kiosks for citizens to order their records independently.

“Adopting new technologies, such as the kiosks, can provide better services to residents and reduce operating costs,” said Tunu Kinebrew, Director of the Cincinnati Vital Records Office. The kiosks are also bilingual for Spanish, a feature that will enhance services to the Hispanic community.

Three new Kiosks are now in operation at the Mt. Healthy WIC Office (10950 Hamilton Avenue), UC Medical Center (234 Goodman Street) and Braxton Cann Health Center (5818 Madison Road), in addition to the existing location at the main Vital Records Office (1525 Elm Street).

The process to order a certified copy of a birth or death certificate is simple; Enter, Pay, Go! Simply enter your information on the touch screen, pay for your certified birth or death certificate, and go. Your certificate will be mailed to you if a staff member is not present for same day service.

Payment methods accepted for kiosk orders: cash; or credit card (American Express®, Discover®, MasterCard® or Visa®). A service fee is applied to credit card orders for processing.

On-site demonstrations of the kiosks will be available. To schedule a demo, contact Tunu Kinebrew at 513-352-2914.

For more information about obtaining a certified birth or death certificate from the Cincinnati Health Department Vital Records office, call 513-352-3120

Birth & Death Certificate