AdComp Systems provides local government and utility companies a convenient way for customers to pay their electric, water/ sewer, gas, or waste bill.
Products designed to streamline the utility billing process, facilitate in-person or digital payments and boost citizen engagement.
All courts -- county, municipal, district, state -- handle a high volume of cases and paperwork, making it essential to provide court staff with tools that help streamline workflow.
Our broad solutions are designed to help your court, regardless of size, smoothly manage a busy caseload, improve operational efficiency, provide accessible digital services and boost citizen engagement.
Our integrated tax management products cover billing, collections and distribution.
Our solutions can be tailored to meet the specific needs of your department to facilitate seamless service and enhanced efficiency.
Our products for airports provide convenient payment and financial management solutions to oversee ground transportation systems.
Easy-to-use and time-saving digital solutions for law enforcement agencies help improve productivity and accountability.
Integrated, cloud-based software designed to help local governments efficiently manage financial operations
Our online payments and cloud-based software solutions help local governments simplify complex administrative processes and provide their residents with efficient service
Our public works solutions are designed to improve workflow through work order management systems, electronic forms, and more.
We have created smart parking solutions that allow citizens to make convenient digital payments and facilitate secure, contactless entry into and exit from your location.
Ensure the safety of your students, employees or residents with our visitor management solutions, designed to effectively screen visitors and capture relevant information.
Besides providing bill payment and visitor management solutions, we also design kiosks to facilitate pet vaccinations, payments for rent and at auto dealerships.
When you register with us and use the Application, you generally provide(a) your name, email address, age, user name, password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application, such as contact information.
I. PERSONAL INFORMATION COLLECTED
ASG receives certain personal and other information from third party sources, including governmental agencies, in order to support our payments services and software used by our government clients. We also collect personal information directly from you in various ways, including when you visit or use our Site, use our online services, create an account with us on certain account-based sites, participate in our social media communities, and when you contact us or send us feedback.
The personal information we collect includes:
User profile and contact information:
During the account registration process or otherwise during your use of our Site, you may provide us personal information such as your, name, email address, home address, phone number, license plate number, vehicle identification number (VIN), make and model of your vehicle, payment information, utility information or other data relevant to the particular ASG payment service you are using, and you may create a username and password.
We may collect information that you submit when you contact ASG user support, or otherwise contact ASG. This may include your name, email address, and phone number, and any other information submitted during your use of our Site.
Site Information and Tracking Technologies:
The Site may use a standard technology called a “cookie” to collect information about how you use the Site. “Cookies” are small text files that may be placed on your web browser when you visit our Site. You can disable cookies on your device. If you opt not to accept cookies, you may not be able to benefit from the full features of our Site. The Site may also collect information on site usage for analytics purposes, such as how often users visit this Site, what pages they visit when they do so, and what other Sites they used prior to coming to this Site. We use the information to improve our Site.
II. USES OF YOUR PERSONAL INFORMATION
We may use your personal information for multiple internal and external purposes, including but not limited to:
• To provide you with the service on the Sites and manage your relationship and/or account with ASG;
• to respond to your requests and communicate with you about Site upgrades or other account information;
• to administer ASG’s Site, systems and for Site troubleshooting purposes;
• to analyze Site usage and improve our products and services;
• for new product development;
• to send you marketing communications about ASG sites and services, as well as other products and services we believe may be of interest to you;
• to otherwise facilitate our business operations and needs and/or comply with law.
III. USE AND DISCLOSURE OF COLLECTED PERSONAL INFORMATION
Third Party Service Providers, Agents, Contractors, or Partners:
We may share personal information with our third party service providers, agents, contractors, or partners in connection with services that these individuals or entities perform for, or in collaboration with ASG. These service providers, agents, contractors, or partners are restricted from using this data in any way other than to provide services for ASG or in partnership with ASG in servicing you.
With Third Party Business Partners, Including Governmental Agencies:
Our Sites often facilitate information sharing with third parties, including municipal or other governmental agencies, to provide the services. Please remember that ASG is not responsible for the data practices of these third parties and/or governmental agencies. Moreover, your account information on our Sites is not a record maintained by those third parties or governmental agencies. If you need to update your information with any governmental authority, you should contact them directly.
As Required by Law or to Protect Our Rights and Interests or for the Protection of Others:
We may disclose information to comply with applicable laws and regulations, such as to respond to a subpoena or similar legal process, to protect against misuse of our Site, to protect or enforce our rights and interests or to protect the rights, property, or safety of other users of our Site or the public, and to otherwise cooperate with law enforcement or regulatory authorities.
We may transfer or share a copy of personal information about you in the event of a business reorganization or transition, such as a merger, acquisition, or the sale of all or a portion of ASG’s assets.
California Privacy Rights:
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. We do not share your personal information with third parties or corporate affiliates for their direct marketing purposes.
IV. YOUR CHOICES
Certain information must be provided in order to use our services. If you have created an online account with us, you may review and update your account information, or cancel or close your accounts at any time by visiting your account settings or by contacting us at the addresses below.
You may also restrict certain information collection, such as GPS data, through the applications settings for location based services in your smart phone or computer.
If you no longer wish to receive promotional or informational emails from us, you may opt-out from receiving future emails from us by following the instructions for unsubscribing in the promotional or informational emails we send you or by contacting us at the addresses below.
If you have opted into receiving text-messages, and no longer wish to receive SMS messages, you may opt-out from receiving future SMS messages by following the instructions for unsubscribing in the texts we send you or by contacting us at the email address or phone number below. Please note that even if you opt-out of receiving future marketing communications from us, we may still contact you about your account or any products or services you have purchased from us, and we will still respond to your inquiries or requests for information.
Please note that any information you choose to provide in a public setting, such as on our social network pages, is not only provided to ASG but may also be shared publicly.
V. DATA QUALITY, STORAGE, AND ACCESS
While we make every effort to ensure that all information we hold about you is accurate, complete and up to date, you can help us by promptly notifying us if there are any changes to your personal information. Please remember that ASG is not responsible for the data practices of third parties and/or governmental entities. Moreover, your account information on our Sites is not a record maintained by third parties or governmental entities. If you need to update your information with any governmental entity, you should contact them directly.
We store personal information for different periods of time consistent with the purposes for which they were originally collected, as subsequently further authorized, or when required or allowed under applicable law.
VI. USE IN THE UNITED STATES
VII. INFORMATION SECURITY: PROTECTING YOUR PRIVACY
ASG is committed to protecting the privacy and confidentiality of your personal information. While we implement security measures to help safeguard your data, no security system is impenetrable. We cannot guarantee the security of our servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Please use caution any time you provide information over the Internet. Also, you must take steps to select a complex password and not share your log in credentials. If you suspect that your account has been accessed or used by an unauthorized person, please contact us immediately.
VIII. CHILDREN’S PRIVACY
The Site is not intended for children. We do not knowingly collect personal information from children under the age of 13 and in the event that we learn that a child under the age of 13 has provided information on our Site, we will delete that information as soon as possible.
IX. CHANGES TO POLICY
X. CONTACT INFORMATION
Please also let us know if you have any questions, concerns, disputes, or issues. You may contact us any time at firstname.lastname@example.org