We asked our customers 3 questions
How does JACK & AdComp’s Payment Services Help....
A. The City?
B. The Customers?
C. Keep Everyone Safe From COVID?
These are the answers we got.
City of Abbeville, LA
|A.||Helps with working customer who can pay after hours at any time they like. Smoothing out lines in front lobby also credit card payment by phone (IVR) brings in more revenue.|
|B.||Good for after hours also text and remind them.|
|C.||We are able to shut front door and keep drive thru open only during this pandemic and kiosk is also used.|
City of Crowley LA
It is a easy process and all fees are passed on to the customer, so the city offers convenient payment options at no cost to the City.
It limits transfer of money and the need for face to face contact by offering online payments.
|B.||Customers can pay anytime or anywhere at their convenience.|
Garden City, KS
Our machine is located outside so it reduces customer interaction.
Decreasing walk in traffic and wait times.
|C.||Minimizing face to face transactions.|
City of Harker Heights
Yes a city has contacted me regarding the kiosk. It was the City of Pittsburgh
The kiosk allows our customers to make payment when we are closed.
convenient hours to pay
|C.||It allows for contactless payment.|
Online payment options keep them and us safe and allows them to make a payment at any time.
|C.||Online payment options allow us to take payments without contact|