AdComp Systems provides local government and utility companies a convenient way for customers to pay their electric, water/ sewer, gas, or waste bill.
Products designed to streamline the utility billing process, facilitate in-person or digital payments and boost citizen engagement.
All courts -- county, municipal, district, state -- handle a high volume of cases and paperwork, making it essential to provide court staff with tools that help streamline workflow.
Our broad solutions are designed to help your court, regardless of size, smoothly manage a busy caseload, improve operational efficiency, provide accessible digital services and boost citizen engagement.
Our integrated tax management products cover billing, collections and distribution.
Our solutions can be tailored to meet the specific needs of your department to facilitate seamless service and enhanced efficiency.
Our products for airports provide convenient payment and financial management solutions to oversee ground transportation systems.
Easy-to-use and time-saving digital solutions for law enforcement agencies help improve productivity and accountability.
Integrated, cloud-based software designed to help local governments efficiently manage financial operations
Our online payments and cloud-based software solutions help local governments simplify complex administrative processes and provide their residents with efficient service
Our public works solutions are designed to improve workflow through work order management systems, electronic forms, and more.
We have created smart parking solutions that allow citizens to make convenient digital payments and facilitate secure, contactless entry into and exit from your location.
Ensure the safety of your students, employees or residents with our visitor management solutions, designed to effectively screen visitors and capture relevant information.
Besides providing bill payment and visitor management solutions, we also design kiosks to facilitate pet vaccinations, payments for rent and at auto dealerships.
To contact customer support, call our toll-free number
Here are answers to common questions about AdComp’s products and services.
AdComp’s clients are city and county government agencies, utility companies, law enforcement agencies, and courts.
End-users are the residents or customers who ultimately use the products and services that AdComp clients deploy through our company.
We are available to assist clients via chat, email, phone and text message.
We monitor all of our kiosks’ hardware and software 24 hours a day and use automated technology to quickly identify and resolve any technical issues. Once we find an issue, alerts are sent out to AdComp’s technical support team and designated clients to facilitate speedy resolution.
We send out alerts to clients via email or text message.
No. We ship kiosks worldwide, and our clients use local contractors to install their kiosks. AdComp provides remote assistance, guidance and dimensional drawings to our clients and their contractors to get their kiosks installed
AdComp’s kiosks typically have a one-year warranty on parts.
Vandalism or any intentional or malicious damage to the kiosks is not covered under AdComp’s warranty.
AdComp’s clients are typically responsible for:
● Keeping their kiosks clean.
● Making sure that there is receipt paper in the kiosk.
● Collecting cash and checks from the kiosk.
● Providing change after payment, if the kiosk is set up to dispense change.
AdComp handles software and operating system updates as long as the client has signed up and paid for our support services.
Following is a list of upgrades that are not covered under AdComp’s support services:
● If a client changes the back office software that the kiosk is integrated with.
● If operating systems are upgraded.
● End-of-life hardware upgrades.