AdComp Systems is one of America’s leading technical services providers! With a world-class support center, over 3600 technicians in the field and 25 Operations Managers covering the Continental US, Hawaii, Alaska, and Puerto Rico. We’ve got you covered
Technical & Support Center :
AdComp offers an experienced technical support team, a staff of certified trainers, 4 full-time code writers, and a state-of-the-art technical call center and logistics facility.
Training / Certification:
Each AdComp Technician receives on-site training and is subjected to a rigorous certification process before receiving a full-time territory assignment.
Help Desk Support :
AdComp currently resolves over 50% of technical cases over the phone, saving clients the expense associated with travel and field support.
Reporting :
AdComp provides clients with full, open access to the AdComp Progress Portal (APP). This site provides clients with real-time deployment data, problem resolution status, as well as case history, logistics and parts inventory look-up.